Refund policy

Return & Refund Policy

Due to the nature of our products and the curated mystery experience, all sales are final. We do not accept returns or offer refunds or substitutions for completed orders.

That said, we want you to love what you receive.

Damages & Issues

Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery so we can review the issue and make it right when applicable.

To help us assist you quickly, please include:

• Your order number

• A brief description of the issue

• Clear photos of the item and packaging

You can reach us at:

mysticmysterybundles@gmail.com